As a client of Ping IT, you will work with experienced IT professionals who will take care of your technological needs, including computer hardware & software, Internet access, and email.

What You Can Expect From Ping IT

Our employees are engineers, not 'Geeks,' and have the knowledge and experience to handle any situation. Our engineers are well mannered, unobtrusive, dressed in a professional manner, and speak to you in plain English, not 'computer talk,' to ensure that you have a clear understanding of the issues at hand. We understand that access to your data is critical. That's why all Support Service Requests are answered and resolved in a timely manner and our engineers will arrive on time for scheduled appointments or notify you in advance of any delay.

As a Ping IT client, you will receive regular status reports on projects in progress and we will implement an effective IT maintenance plan to ensure that:

• Your network is safe & efficient
• All computers are working and operating efficiently
• Regular backups are scheduled, completed and tested
• Timely updates are scheduled and completed
• Antivirus software is current and operating correctly
• Software assets, documentation, and licenses are properly managed and up to date