Remote SupportProactive Network Management and Support
Let us do what we do best so you can focus on what you do best.
You can rest assured knowing that Ping IT will proactively manage your network to keep it secure, stable, and efficient.
For a fixed monthly fee, Ping IT can serve as your virtual IT department. Our expert team of professionals takes great pride in providing practical and intuitive solutions to simplify and improve your network. You will have easy access to our team via phone, email, and instant message and the ability to select on demand, remote, or prescheduled office support. Ping IT will ensure your network infrastructure can grow as you do.
We recommend our Virtual IT Department for businesses with 5 - 50 workstations.
Top 10 Virtual IT Department Features
24/7 remote monitoring of network and workstation performance- Priority help :: on demand assistance within 2 hours
- Backup monitoring and testing
- Virus and spam protection with automated updates
- Security and software updates
- Server and desktop optimization and maintenance
- Strategic network planning & documentation
- Purchasing assistance & vendor relationship management
- Computer and software upgrades
- Custom software deployment and configuration
WHAT OUR CLIENTS SAY ABOUT US:
"These guys are not kidding about 'fast response'. I know I can count on Ping IT to take care of our computer issues in a timely and professional manner. They get us back on track in no time." » Joane, Office Manager, Law Offices of Lugar & Pohl
"I'm just so glad I found Ping IT, oh my gosh! They have been such a huge help! Thanks for your assistance - you guys are AWESOME!" » Vickie Miller, Office Manager, McDougal Love Eckis Boehmer & Foley
"I was completely freaked out when I lost my Quickbooks data. Thankfully ping IT had taken charge of our backups, so they were able to come to our rescue in less than 15 minutes." » Kim, Accounts receivable, Carrizo Gorge Railway, Inc.
Windows & 
Mac Support
