Services :: On Demand Assistance

Fast, Reliable IT Support When You Need It!

Our team of expert professionals will respond and solve your computer issues in a timely, professional manner.

We offer same-day service for computer emergencies and prescheduled appointments for other on demand services.

Unlike other computer support firms, Ping IT will not charge you an 'emergency fee surcharge'. We bill our clients on a time and materials basis so you only pay for the time it takes for us to complete the job.

Our On Demand Assistance is also ideal for companies who want the expertise of an IT department on an 'as needed' basis. Ping IT can help you with general computer support, installation projects, computer upgrades, and procurement services.

Best of all, you can choose how we support you. Ping IT can come to your office or work on your computers remotely ... it's completely up to you.

Top Reasons for using On-Demand Assistance

  • Network down
  • Internet not accesible
  • Email not working
  • Printing and scanning issues
  • Virus attack
  • Data backup/recovery issues
  • Wireless network issues
  • VPN firewall and remote access troubleshooting
  • Laptop & desktop clean up
  • Server and network connection issues
  • Computer, server and software installations
  • Computer speed - freezing up or super slow



"These guys are not kidding about 'fast response'. I know I can count on Ping IT to take care of our computer issues in a timely and professional manner. They get us back on track in no time." » Joane, Office Manager, Law Offices of Lugar & Pohl

"I'm just so glad I found Ping IT, oh my gosh! They have been such a huge help! Thanks for your assistance - you guys are AWESOME!" » Vickie Miller, Office Manager, McDougal Love Eckis Boehmer & Foley

"I was completely freaked out when I lost my Quickbooks data. Thankfully ping IT had taken charge of our backups, so they were able to come to our rescue in less than 15 minutes." » Kim, Accounts receivable, Carrizo Gorge Railway, Inc.

  • We're Here For You!

    Need fast, reliable IT support? We're here to help. Just click the button below to fill out and submit a support request, and we'll give you the IT support you need!

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