Contact Us
Print

San Diego Service & Support

Frequently Asked Questions

Here you'll find answers to the most Frequently Asked Questions we receive. Please take a look at this section before contacting us directly. The answer to your question may actually be just a click away.


Call Us

Customer Service & Support Inquiries: 

Monday through Friday 8:00 a.m. to 8:00 p.m. EST 

Office 
619.668.1000

Emergency Line
619.987.PING (7464)

Fax
619.668.1001

Support, Quote, and Information Request

Click the button below to request support or a quote for our services.



Use the form below to request information about our services, to ask a question, or to give us feedback.

















Enter the code to continue


 

WHAT OUR CLIENTS SAY ABOUT US:

email

"These guys are not kidding about 'fast response'. I know I can count on Ping IT to take care of our computer issues in a timely and professional manner. They get us back on track in no time." » Joane, Office Manager, Law Offices of Lugar & Pohl

"I'm just so glad I found Ping IT, oh my gosh! They have been such a huge help! Thanks for your assistance - you guys are AWESOME!" » Vickie Miller, Office Manager, McDougal Love Eckis Boehmer & Foley

"I was completely freaked out when I lost my Quickbooks data. Thankfully ping IT had taken charge of our backups, so they were able to come to our rescue in less than 15 minutes." » Kim, Accounts receivable, Carrizo Gorge Railway, Inc.

  • We're Here For You!

    Need fast, reliable IT support? We're here to help. Just click the button below to fill out and submit a support request, and we'll give you the IT support you need!


    Arrow Windows & Arrow Mac Support
  • TOP CUSTOMER FEARS

    • Having a technical 'emergency' and not having anyone reliable to fix the issue
    • Being overcharged for IT services
    • Poor customer service and follow up by technical staff
    • Having the network go down resulting in lost productivity
    • Being taken advantage of because of lack of technical knowledge
    • Having data stolen, lost or accidentally deleted
    • Encountering major issues with rogue computer viruses
    • Having a 'mish mash' of technology that doesn't work properly